Frequently Asked Questions

WHAT ARE THE PRIMARY BENEFITS OF WEARING BLUE LIGHT FILTERING EYEWEAR?

Better quality sleep at night: You will notice that you are able to fall asleep faster, stay asleep longer, and wake up feeling more rested. This is due to the fact that blue light disrupts are body's natural melatonin production while we are asleep. Filtering the blue light daily will help your body get back to it's natural circadian rhythm.

Less Eye Strain: Wearing our eyewear keeps your eyes from trying to focus on a scattering spectrum. Due to the fact that blue light is a high energy, short-wavelength form of light, it scatters more easily than other visible light. This means that our eyes need to work harder to focus on this type of light. Therefore, causing unnecessary strain. Which, for many of us, is the reason we get so many headaches.

Prevention of eye related issues in the future: Studies show that because blue light penetrates all the way to the retina, it can lead to certain issues later in life. Particularly, macular degeneration, which causes you to see a very blurred spot in front of any objects you are trying to focus on. For conditions such as this, it is always better to have proper prevention in place rather than worrying about treatment or surgery later.

 

HOW LONG WILL IT TAKE FOR MY ORDER TO BE DELIVERED?

We ship from both our US fulfillment centers and our International fulfillment centers.

US Orders: 

Processing Time 1-2 Days | Shipping Time 3-5 Days | Total 4-7 Days

Most of our customers report receiving their order around the 3-5 day time range, though.

International Orders: 

Processing Time 1-3 Days | Shipping Time 8-15 Days | Total 9-18 Days

Most of our customers report receiving their order within the 9-14 day time range, though.

*Keep in mind that there my be further delays due to customs in each individual country.* 

*These references are to Business Days only*

*Shipping times last updated on 12 November 2019*

*Please see our shipping page for special notices*

 

WHERE CAN I TRACK MY ORDER? 

You can track your order after receiving the tracking confirmation email that is usually sent out within the respective processing time frame mentioned on our shipping page.

You can click HERE to go to the tracking page.

 

DO YOU OFFER REFUNDS, RETURNS, OR REPLACEMENTS?

Returns and Refunds: We have a return policy in place that covers refunds as well. You can read the policy by clicking here.

Replacements: We offer a lifetime warranty on all of our eyewear. If your pair should ever break, just email pictures of the damages to support@victoriouseyewear.com. We will determine if you need to send the pair back for inspection or not before receiving a replacement pair.

 

 WILL YOU SPONSOR ME OR MY ESPORTS TEAM?

You can read information about our affiliate sponsorship program HERE.

 

WHAT IS THE DIFFERENCE BETWEEN THE CLEAR AND AMBER LENS?

The only difference is what you visually see. The amber lenses change what you see to a warmer color, while the clear lenses do not change the colors of what you see on your screens. Both offer the same blue light blocking protection.

 

WILL THE FRAMES FIT MY SIZE FACE/HEAD?

To make sure that our frames will fit you comfortably, you can view our sizing charts HERE.

 

DO YOU HAVE PRESCRIPTION LENSES AVAILABLE?

Yes, you can view our prescription options HERE.

 

AM I ABLE TO ORDER IN BULK OR AT WHOLESALE?

If you would like to sell our product in your physical storefront, or you need more than 5 pairs for whatever reason, we can work with you and allow you to order at wholesale discounts. Please send an email inquiry to support@victoriouseyewear.com.

 

CAN YOU DO CUSTOM COLORED FRAMES?

We have created custom colored frames to match the school colors of certain colleges for their eSports teams in the past. If you require customization please email support@victoriouseyewear.com.